1. Welcome to Our Store. 

2. Our company have specialized about the hotel, restaurant, chain store- commercial catering kitchen equipment and textile, glassware, turkish goods.

3. We does export our all products to more than 50 countries all around the world every year.

4. Please more attention to our shop because we update new products everyday.

5. We have been committed to providing customers with high quality products, competitive price, high quality service, a reliable credit standing is our tenet.

 

Contact Us;

1. We Welcome you to contact us , if you have any questions.

2. If you have any comments or suggestions, please contact us. We are very willing to communicate with you to improve our services.

3. Your email will usually be answered within 24 hours by Our Professional Support Team , We will reply to you as soon as possible.

 

Important Notes;

1. We do not be responsible for any customs duty or import tax. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

3. According to our experience, custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff.

4. The customs usually collect the import tax according to the value of the machine, we will only declare the machine's value on the shipping invoice, Machine value is the value which don't include shipping cost, not the full amount you paid for the order.

5. We have specify separately the product price and the shipping cost in the proforma invoice.  if you need Commercial invoice for Customs Procedures please contact us for it. we can send to you within same day.

 

Shipping ( Seller's Shipping Method is DHL EXPRESS ) ;

We ship all our products with DHL Express with safety precautions in the Brand New Original Factory Box.

1. The processing time for a specific order varies with the product type and stock status. Mostly, processing time is until to 3 days.

2. You will be notified by email with the tracking number once your package be shipped out, Transit time varies to countries.

3. Any items your order shall be only shipped after your payment is received and confirmed by Aliexpress. 

4. Most of Countries, Usually it will takes 7~15 days for arrival.

5. You will get your parcel before the buyer protection time over; You also can ask us  to extend the protection time for you if you don't receive it.

6. We sends with DHL EXPRESS to The Worldwide and We try our best to provide you the most reliable, affordable way of shipping service.

 

Return & Exchange;

1. There is Full Refund if you don’t receive your order.

2. We ship all our products with DHL Express with safety precautions in the Brand New Original Factory Box.

3. if the item damaged, Buyer should send to us both damaged product photos and the damaged box photo.We will forward to DHL Officers at your location for investigate how is damage and DHL Officers at your location will contact you within 4-5 days for resolve the problem very quickly.

 

Hope You Enjoy Your Shopping!!